Privacy Notice

Short on time?

This policy in 60 seconds

• Who it is for: learners, enquirers, website visitors and suppliers.
• We collect what we need to enrol, teach, assess and certify you, and to meet legal duties.
• We share data only where needed, for example with awarding organisations and regulators. We never sell it.
• Assessment records are kept for at least 3 years after certification. Finance records are kept for 6 years.
• We only show your first name and town on our website if you tick the box when you enrol.
• You do not need to tick a box to agree to this notice. We only ask for a tick when we need your consent.
• To use your rights, email dataprotectionofficer@theteachertrainer.co.uk. To stop marketing, email admin@theteachertrainer.co.uk.

The full policy below is the official version.

1. About This Notice

This Privacy Notice explains how The Teacher Trainer Ltd (TTT) collects, uses, stores and protects the personal data of its learners, prospective learners, visitors to the TTT website, suppliers and third parties. It also explains your rights under the UK GDPR and the Data Protection Act 2018 and how to exercise them. This Notice is a plain-English companion to TTT's Data Protection and GDPR Policy.

2. Who We Are

The Teacher Trainer Ltd is the Data Controller for the personal data described in this Notice. Our contact details are:

• The Teacher Trainer Ltd, Regus House, Fairbourne Drive, Atterbury, Milton Keynes MK10 9RG
• Email: dataprotectionofficer@theteachertrainer.co.uk
• Telephone: 01908 736 777
• Website: www.theteachertrainer.co.uk

TTT is registered with the Information Commissioner's Office.

3. What Personal Data We Collect

The personal data we collect depends on your relationship with us. Typical categories are:

4. Why We Use Your Data and the Lawful Basis

Where we process special category data (for example, health data to provide reasonable adjustments or equality monitoring data), we additionally rely on an Article 9 condition: explicit consent, employment and social security obligations or substantial public interest. When you ask for a reasonable adjustment, the form asks for your explicit consent to use the health information you give.

You do not need to tick a box to agree to this notice. Our forms link to it so you know how we use your details. Where we rely on consent, we ask for it separately with an unticked box, and you can withdraw it at any time.

5. Who We Share Your Data With

We only share your personal data where there is a lawful reason to do so, including with:

• Awarding Organisations (Focus Awards, Highfield Qualifications, Y Awards (previously YMCA Awards) and others) for learner registration, assessment sampling and certification
• Ofqual and other regulators, where the law requires
• Our employed and contracted Course Tutors, Assessors, IQAs and administrative staff, under confidentiality obligations
• Our cloud service providers (Learning Management System, email, file storage, finance system, CRM, etc.), acting as data processors under written contracts
• Your employer or sponsor where they have paid for your course and you have consented to basic progress updates
• Our resellers, but only the information needed to introduce and onboard you, under the Reseller Agreement
• Law enforcement, safeguarding partners, the Police and courts where a legal basis applies
• Our professional advisers (legal, accounting, insurance, etc.) under their own confidentiality duties

We do not sell your personal data to anyone.

6. International Transfers

Where any of our suppliers processes your personal data outside the United Kingdom, we protect it using one of the following UK-recognised safeguards: a UK adequacy decision, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or the UK Extension to the EU-US Data Privacy Framework. You can request further information about the safeguard used for any specific transfer.

7. How Long We Keep Your Data

We keep your personal data only as long as we need it. Typical retention periods are summarised below; the full schedule is in the Data Retention and Disposal Policy.

8. Your Rights

Under UK data protection law, you have the following rights:

• Right to be informed about how your data is used (this Notice)
• Right of access, to ask for a copy of the personal data we hold about you
• Right to rectification, to correct inaccurate or incomplete data
• Right to erasure in certain circumstances (we may need to keep some records to meet legal or regulatory duties)
• Right to restrict processing while a dispute is resolved
• Right to data portability where processing relies on consent or contract
• Right to object to processing based on legitimate interests; an unqualified right to object to direct marketing
• Right not to be subject to solely automated decisions with significant effects. TTT does not make such decisions.

To exercise a right, email dataprotectionofficer@theteachertrainer.co.uk. We respond within one calendar month and may extend this by a further two months for complex requests, telling you within the first month.

9. Cookies and Online Tracking

Our website uses essential cookies to make the site work and, with your consent, non-essential cookies for analytics and preferences. You can change your cookie preferences at any time. Full details are in the Cookies Policy.

10. Marketing Communications

We may contact existing learners about related courses and CPD opportunities on the basis of legitimate interests (soft opt-in). For prospective learners we rely on consent. Every marketing message includes a clear way to opt out (Unsubscribe). To stop marketing at any time, email admin@theteachertrainer.co.uk.

Showing your first name and town. When you enrol, you can choose to let us show your first name and town (for example, ‘Sarah from Leeds has just enrolled on the L3AET’) in short notifications on our website. We only do this if you tick the box on the booking form. We never show your surname, photo, email or results. The box is unticked unless you choose it, and saying no makes no difference to your course. You can withdraw at any time by emailing admin@theteachertrainer.co.uk; we stop showing your details within 2 working days.

11. Security

We apply appropriate technical and organisational measures to protect your personal data, including access controls, encryption in transit, strong authentication, staff training and supplier due diligence. Details are in the Information Security and Cyber Security Policy.

12. If Something Goes Wrong

If you are concerned about how we have handled your personal data, please raise it with us first by emailing dataprotectionofficer@theteachertrainer.co.uk. We take every concern seriously. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

13. Changes to This Notice

We review this Notice at least annually and may update it earlier where law, guidance or our practices change. The current version is always available on the TTT website. Material changes are communicated to active learners by email.

14. Related Policies

This Notice should be read alongside:

15. Version History

16. Approval

This policy has been reviewed and approved by the Centre Manager of TTT.