Centre consultancy
Start your own training centre, or put right the one you run.
Thinking of offering accredited or bespoke courses? Or already running a centre where an audit, an awarding organisation or your own team has flagged a problem? We have run an approved centre since 2012, and we will share what works.
Who we are
✓Your business stays private: all work under a non-disclosure agreement
What we can do for your centre
Use as many or as few as you need. We agree the exact scope and price in writing after your consultation.
Initial scope review
01
Where you are, where you want to be and the steps in between.
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What it can include
✓A look at your staff, courses, premises and systems today
✓Which qualifications and awarding organisation suit your plans
✓A gap list against what approval will ask for
✓A short written plan with steps, costs and timings
Centre approval
02
Choosing an awarding organisation and getting through approval.
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What it can include
✓Comparing awarding organisations for your courses
✓Help completing the centre application
✓Building the evidence pack: staff CVs, certificates and CPD
✓Preparing you and your team for the approval visit
✓Closing any action points afterwards
Get your DCS status
03
Direct Claims Status, so you can claim certificates without waiting for an EQA visit.
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What it can include
✓Checking you meet your awarding organisation’s DCS criteria
✓Tightening assessment and IQA so your sampling stands up
✓Clean, consistent learner and claim records
✓Preparing for the EQA visit that grants DCS
✓Keeping DCS once you have it
Course accreditation
04
Turn your own course into a nationally recognised qualification with an awarding organisation.
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What it can include
✓Checking your course is ready and which awarding organisation suits it
✓Choosing the route: an endorsed course or a regulated qualification
✓Writing learning outcomes, assessment criteria and guided learning hours
✓Designing the assessment strategy and materials
✓Submitting to the awarding organisation and answering its feedback
Policies and procedures
05
Written for how your centre actually works.
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What it can include
✓The set an awarding organisation expects, from appeals to safeguarding and Prevent
✓Written around your courses and team, not generic templates
✓Version control, owners and review dates
✓Plain-English versions for learners
✓A short briefing so staff know what each one means
Mock EQA and IQA review
06
We look at your centre the way an external quality assurer would.
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What it can include
✓Sampling assessment decisions and IQA records
✓Checking sampling plans, standardisation and staff records
✓Talking to staff and learners, as on a real visit
✓A written report rated red, amber and green
✓An action plan, with a follow-up check if you want one
Dealing with a sanction
07
Had a sanction from your awarding organisation? We help you put things right and get it lifted.
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What it can include
✓Reading the sanction letter with you and what it actually requires
✓An action plan that answers every point, with dates and owners
✓Putting the missing records, policies and IQA in place
✓Retraining or standardising the staff involved
✓Preparing the evidence and your response to get the sanction lifted
Standardisation workshops
08
Consistent assessment decisions across your team.
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What it can include
✓Live sessions using your own learner evidence
✓Agreeing what meets the criteria and what does not
✓An IQA sampling strategy that fits your centre size
✓Minutes and records ready for your next EQA visit
✓A CPD record for everyone who takes part
Learner management and online delivery
09
The systems behind a smooth learner journey.
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What it can include
✓Choosing and setting up a learning platform (LMS)
✓Application, enrolment and induction steps
✓Tracking progress, deadlines and extensions
✓Recorded and live remote observations
✓Observation, IQA and feedback report forms
Course and resource design
10
Courses and materials your trainers can deliver straight away.
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What it can include
✓Schemes of work and session plans
✓Assessment tasks, marking guides and model answers
✓Learner workbooks, slides and activities
✓Mapping to unit criteria for accredited courses
✓Bespoke courses that sit alongside accredited ones
Staffing and staff training
11
The right people, qualified and ready.
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What it can include
✓Which roles you need and the occupational competence each requires
✓Job descriptions, safer recruitment and induction
✓A CPD plan that keeps staff up to date
✓Qualifying your team as trainers, assessors and IQAs with us
Website and digital systems
12
A clear, compliant online presence.
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What it can include
✓Course pages with fees, terms and cancellation rights shown clearly
✓Enquiry, application and booking forms
✓Cookie consent and privacy wording
✓Email, CRM and payment set-up
Are you and your team qualified?
An accredited centre usually needs at least one qualified Assessor and one qualified Internal Quality Assurer, who must be different people. You, as the owner, can be one of them. Both need occupational competence in the subjects your centre will offer. Awarding organisations set their own rules, and we check them with you on your consultation call.
Become a Centre Manager
L3CAVA (assess) plus L4CLIQAAPP (lead IQA): the pair most new centres need first.
£600 + £900, VAT included
Become an Assessor
L3CAVA covers assessing in the workplace and in a classroom or workshop.
£600, VAT included
VIEW COURSEBecome a Trainer
L3AET is the starting point for anyone who will deliver your courses.
£197, VAT included
VIEW COURSEQualifying several people? We can train your whole team on one invoice.
Book your consultation
A free 20-minute call by phone or video with Phenil, our founder and Centre Manager. Ask anything. You leave with a clear list of the steps between where you are now and where you want to be.
Save time on the call. Take the 4-minute readiness check first. You get a score and a checklist, and we go through it together.
Start the checkWe can talk about
✓Getting approved by an awarding organisation, and which one suits your courses
✓The policies, procedures, records and systems an approved centre must have
✓Running assessment and IQA that stand up to an external quality assurance (EQA) visit
✓Delivering online: learning platforms, recorded observations and remote assessment
✓Turning your own course into a nationally recognised qualification with an awarding organisation
✓Bespoke courses of your own that sit alongside accredited ones
Phenil Mehta
Founder · Centre Manager · Teacher · Assessor · IQA
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Pay-as-you-go support
After your consultation, you choose how much help you want: advice when you need it, or hands-on work, staff training and workshops. You only pay for the help you use.
One piece of work
Fixed price, quoted in writing
For a clear job with an end point, such as a set of policies, a mock EQA visit or a standardisation workshop. You know the cost before we start.
Ongoing support
Hourly rate £150 + VAT
For work that runs over weeks: getting ready for approval, a full quality review or coaching a new IQA team. Billed by the hour, so you only pay for the time you use.
Before you call
Have a think about your courses, staff roles, approval status and the problems you want solved.
Your next step
Tell us where your centre is today. We will help you plan what comes next.
Or call us on 01908 736 777